As the name implies, this section provides a wealth of encyclopedic information which presents in-depth knowledge on themes and topics of a subject.  The Reference Service is the first point of research where students get background information in any subject.  The Encyclopedia Britannica, Americana, Seerah Encyclopedia of Islam etc. are some of the standard reference materials that are available in the Library.  In addition, there are specific subjects’ encyclopedias, Dictionaries of subject terms, Handbooks, Bibliographies, Yearbooks, Directories and Biographies etc.  Against this background, a reference Librarian is designated at the ground floor to answer all reference enquiries on demand.

Reference and Information Services

Reference Service, in a nutshell, is an assistance rendered to an information seeker that facilitate the identification and retrieval of the information needed.

The aim of this service is to assist the user in the most effective use of the resources and services by providing specific information on demand and also in anticipation.

The reference service or information service of UMYU library is a service that involves professional librarians providing library users with direction to library materials, advice on library collections and instruction services.

The ultimate help provided may consist of reading materials in the form of books or journal articles, instruction in the use of specific searchable information resources such as the library's online catalog or subscription to bibliographic/full text databases, or simply factual information drawn from the library's print or online reference collection. Typically, a reference desk can be consulted either in person, by telephone, through email or online chat, although a library user may be asked to come to the library in person for help with more involved research questions. And above all, the recent attempt made by the library which has recorded a tremendous success is the introduction of e-reference service popularly known as Ask A Librarian.

Current awareness services alert scholars, researchers, and students about recently published literature in their fields of specialization. Librarians who provide these services use various methods to keep current academic and professional literature. Traditional methods include accession list, abstracting of journals, articles and books, routing print journals, distributing photocopied journal tables of contents, and simply browsing professional publications. Newer methods include conducting saved searches in preferred databases and creating email table of contents alerts.

Selective dissemination of information ("SDI") SDI is a more personalized form of CAS, because while CAS is directed to many users, SDI is directed to individuals that work on a particular project. The idea of the service is to keep a user informed of new resources on specified topics.

The main objectives of SDI are to provide users with information that will promote their research and other day-to-day activities based on their research profiles available to the librarian.

Even though SDI services pre-date the World Wide Web, but the contemporary analogous systems for SDI services include alerts, current awareness tools or trackers. These systems provide automated searches that inform the user of the availability of new resources meeting the user's specified keywords and search parameters. Alerts can be received in a number of ways, including email, RSS feeds, voice mail, instant messaging, and text messaging.

Indexing Service

Indexing service is process of providing a guide to the intellectual content of a document or a collection of documents. It is kind of service that involves assigning descriptors and other kinds of access points to documents. Indexing service as practiced in UMYU library covers only two aspects of indexing namely newspaper indexing and journal indexing.

An index as I learned is a systematically arranged entries designed to enable users locate information in a document. The process of creating an index is called indexing, and a person who does it is called an indexer. There are many types of indexes, from periodicals indexes for newspapers and journals to computer database indexes.



         Survey identifies risks in companies’ critical data. –                    Nahimah Ajikanle Nurudeen. DT. Nov. 10th, 2014, p.61


 A typical sample of a newspaper index entry